Rick started in the imaging business in 1979 as a sales representative, then a branch manager. He has been VP of operations since 1987. Rick’s responsibilities include all phases of operations at Docutek Imaging Solutions insuring everything within the company flows smoothly. Customer satisfaction is behind everything we do at Docutek Imaging and Rick’s entire staff is focused and committed to being the best imaging company in the state of Florida.
Bill Herr
VICE PRESIDENT OF SALES
Bill began his sales career in the office equipment industry in the very early 90’s. After graduating from Rollins College in Winter Park, Florida with a B.S. in Political Science, Bill moved to Boca Raton to begin a career at a local office equipment company founded by President Steve Staller. Bill held positions in the sales department as a Sales Representative, Sales Manager, and eventually on to Director of Sales. At Docutek, Bill is applying his experience, knowledge and intense "customer focused" strategies to help build the best office equipment company in South Florida.
Natalie Torquato
DIRECTOR OF SALES
A native of Pittsburgh, Natalie grew up in Boca Raton where she started in the office equipment industry in the early 90’s at a local company founded by Steve Staller. She had held many positions in the company including Director of Marketing, Executive Club Sales Representative, Sales Manager and Director of Sales. Natalie’s customercentric approach to business is what has kept her at the top of her field in South Florida. She is utilizing her longevity in the So. Florida area, along with her attention to customer service to help Docutek be the best Office Solutions company in So. Florida.
Risa C. Pica
DIRECTOR OF MARKETING
As the Director of Marketing, Risa Pica is responsible for overseeing the Business Development team. Her responsibilities range from creating marketing materials for new and potential customers to assisting inside sales reps in acquiring new business relationships. Risa has been in the industry for nearly 20 years and prides herself on offering exceptional customer service and support during the acquisition of new client relationships.
Larry Beck
DIRECTOR SOLUTIONS GROUP
Larry has over 15 years in the document solutions industry in South Florida, and currently serves as the Director of the Docutek Solutions Group which designs, implements, and supports our Electronic Document Management Solutions in a diverse set of business specialties and applications. Larry is certified specialist on a multitude of document management products, as well as a Certified Document Imaging Architect (CDIA+)
Robert De La Cruz
BRANCH MANAGER
Robert began his career in the office equipment business in 1985. Since then, Robert has held sales position as production print specialist, color specialist, Strategic Account Executive, Sales Manager and eventually Branch Manager. At Docutek, Robert applies his experience into helping customers improve there business processes.
Jarrett Pavao
DIRECTOR OF INFORMATION TECHNOLOGY
Jarrett has managed the IT division of Docutek since Docutek’s inception. The division, now a Microsoft Certified Gold Partner and Dell Premier Partner, specializes in offering South Florida businesses a FULL scope of technology services. These range from simple break/fix of computer networks, full scale network design and implementation, to custom web development and e-commerce. Jarrett studied at the University of Miami and has achieved status of Microsoft Certified Systems Engineer, Citrix Certified Administrator, sits on Keiser College’s Technology Advisory Board, and has been a finalist for the South Florida Business Journal’s Up and Comer’s award two years running.
Steve DiPasquale
DIRECTOR OF SERVICE
Steve began working in the office equipment industry in the early 90’s at an upstart company founded by President Steve Staller. Steve was promoted to service supervisor in his third year in the industry and his “team” continued on this winning path with three of his team members reaching supervisor positions prior to his departure. He rejoined Steve Staller as one of the founding members of Docutek Imaging Solutions. Helping to make Docutek Imaging Solutions the premier service solutions provider and winner of the first J.D.Powers award given to a copier service department in Florida, Steve is dedicated to making Docutek’s customers enjoy complete satisfaction by providing the finest technical support in the office products industry in the South Florida area.
Gabrielle Staller
BUSINESS MANAGER
Gabrielle oversees all the aspects of Account Payables, and Purchasing Departments. She works directly with the President and V.P. of Operations to maintain high business standards. After graduating college, she started at Docutek as a receptionist, and worked her way up to management status. Gabrielle is committed to serving all our Docutek clients and vendors in a professional manor.
Jamie Keller
CUSTOMER SUPPORT MANAGER
Jamie Keller was born in Exeter, New Hampshire, and was raised near the South East section of Maine. Jamie came to South Florida to study at both The University of Miami and Barry University. She graduated with a Bachelor’s of Arts degree in Public Relations and Mass Communication. During her final collegiate semester Jamie came on board at Docutek as an intern. Her responsibilities were to create a public relations campaign for Docutek that would allow peak exposure to the surrounding community. At the completion of her internship, Jamie stayed on part-time with Docutek to assist with additional PR and Marketing strategies. She continued with Docutek until her promotion into the Customer Support Department, where she resides today. The Customer Support Department is responsible for training and instructing new and current customers during their transition into new equipment or software. To alleviate customer concerns and questions by offering knowledge and expertise on any of their purchasing decisions. Jamie is thrilled to be working within the community and is completely dedicated to providing exceptional customer support.
